Always open to a good conversation with our guests, Sacha and Magdalena Falkner steer the fortunes of our hotel with sensitivity and experience in the background. Together with Director Robert, they form a strong management team: he runs the day-to-day operations, they create space for ideas and development. Even though they deliberately stay in the background, they support the team at all times with their full commitment - both strategically and operationally.
Robert is the best example of how multitasking can be done with ease. Whether he's spreading good cheer, motivating the team, organizing hotel operations or taking time to talk to guests - nothing can ruffle his feathers so quickly. With his energy, openness and natural manner, he shapes the hotel and sets the pace.
As maître, Ralf is responsible for the entire restaurant area and combines professionalism with warmth in service. He coordinates the team, ensures that everything runs smoothly and makes sure that every guest feels completely at ease. As an experienced sommelier, he provides expert advice on wine selection and rounds off the culinary experience. With his eye for quality, details and guest requirements, he plays a key role in shaping the atmosphere of our hotel.
Frederik is the culinary heart of the Bergwelt - he has been part of the team for over twenty years and shapes the character of the hotel with his cuisine. As Chef de Cuisine, he knows how to reinterpret traditional Tyrolean dishes in a modern and surprising way. With a great deal of passion, creativity and a fine sense of taste, he conjures up moments of pleasure that will be remembered.
Manfred is much more than his title suggests - he is the heart, brain and organizational talent behind the scenes. With a focus on food & beverage and personnel management, he ensures that processes in the kitchen, service and team run smoothly. He develops new culinary concepts, plans operations and supports employees. As the link between management, team and guests, he plays a decisive role in shaping our quality and warmth.
The mountain world is more than just a hotel:
Timeless. Clear. Powerful - like the mountains themselves.
We love what we do - and that's exactly what our guests feel. The Bergwelt is a place with soul, grown from genuine values, genuine hospitality and a deep connection to nature.
In the middle of the Ötztal Alps, where the mountains set the pace, space is created for the essentials: Peace, enjoyment and honest encounters. Every moment with us is an invitation to let yourself go - into the silence of the summits, the taste of genuine quality and the feeling of having arrived.
We believe in the real thing. In sustainable cooperation, in regional roots and in the fact that a hotel can be more than just accommodation. The mountains are our home - and maybe soon yours too.
Do you share our values and are you looking for a special place to work? Then become part of our team - we look forward to welcoming people with heart, personality and enthusiasm for genuine hospitality.